FAQ

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Frequently asked questions

Q: What can I expect in terms of the quality of services provided by End of tenancy specialists

At End of tenancy specialists, we pride ourselves on delivering exceptional quality in all of our services. Whether you are looking for top-notch products or reliable customer support, you can expect an unparalleled commitment to excellence. Our team of dedicated professionals ensures that every aspect of our service meets the highest standards. You can anticipate personalised attention, prompt responses, and comprehensive solutions tailored to your unique needs. Trust End of tenancy specialists for a service experience that not only meets but exceeds your expectations.

Q: What measures does End of tenancy specialists take to ensure fair pricing for its customers?

A: At End of tenancy specialists, we prioritize fair pricing to ensure our customers receive the best value for their money. We achieve this through several measures: 1. Transparent Pricing: We provide clear and upfront pricing for all our services, ensuring there are no hidden fees or unexpected charges. 2. Market Research: Our team constantly monitors the market to ensure our prices remain competitive and reflect the current industry standards. 3. Quality Assurance: Despite offering fair prices, we never compromise on the quality of our services. Our goal is to deliver exceptional value rather than just low prices. 4. Customer Feedback: We regularly seek feedback from our customers to understand their perceptions of our pricing and adjust accordingly to meet their needs. 5. Regular Promotions: We offer regular promotions and discounts to make our services even more affordable without sacrificing quality. By implementing these strategies, My Business Site aims to build long-term relationships based on trust and fairness, ensuring our customers always feel they are getting the best possible service for a fair price.

Billing & Pricing

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Payments Accepted

We accept all Credit cards, debit cards and cash. We Do request a 30% payment up front as a deposit when you book your cleaning.

Cancellation Policy

We kindly ask for a minimum of 24 hours' notice if you need to cancel or reschedule your appointment.Cancellations with more than 24 hours' notice: No fee will be charged, and we will be happy to move your booking to a new date that suits you.Cancellations with less than 24 hours' notice: If you cancel or reschedule within 24 hours of your start time, a cancellation fee of 50% of deposit may apply to cover our lost time and travel costs.Access to Property: If our team arrives at the property and cannot gain access (e.g., no one is home or keys are not where agreed), this will be treated as a late cancellation.

Satisfaction Guarantee

We guarantee to provide the best service to ensure you receive exactly what you need, whether it's end-of-tenancy cleaning, oven cleaning, or carpet care. Our dedicated team is committed to delivering exceptional results that exceed your expectations. Trust us to handle every detail with professionalism and care, making your space spotless and welcoming. Let us help you enjoy a clean and fresh environment!